Compass™ supports a wide range of users across Distribution Service Provider Teams, where network visibility is critical to operations and planning.
By serving these diverse groups, Compass™ provides a single source of truth for network visibility, enabling faster decisions and better outcomes.
Asset Information & Administration
Managing and maintaining accurate asset data safely.
Meter Operations & Performance
Overseeing meter operations and performance.
Customer Service & Complaints
Responding to customer issues with real-time insights.
Operations & Faults
Monitoring the network and restoring supply quickly.
Network Planning
Designing and optimising the grid for future needs.
DER & DER Compliance
Integrating distributed energy resources while ensuring regulatory compliance.
Power Quality & Network Performance
Tracking performance to maintain reliable service.

Key use cases:
Fault detection
Compass™ uses real-time impedance calculations to track each meter’s reporting individually, providing instant alerts the moment it detects dangerous variations in the signal.
Pre-empt faults like loss of neutral or overloaded transformers before customers are impacted, keeping users safe, preventing property damage, and ensuring service continuity.

Renewable, DER & Export Management
Our platform makes intermittent renewable and distributed energy resource management easy, detecting where it’s installed, its impact on existing network loads, and daily voltage spread.
Compass™ helps your team plan network upgrades and demand management programs as DER and renewables penetration increases.

Electric Vehicle (EV) Detection
Using smart data analysis, Compass™ can detect electric vehicles in the network and help determine the demand impact of each one on the grid, helping your team find weak points and plan transformer upgrades quickly and easily to prevent faults.

Hosting Capacity
Compass™ handles transformer analysis for your team, making it easy to see how much headroom remains in your grid’s load and generation capacity, and when your network is reaching its limit.
This allows any user to easily determine the most appropriate dynamic operating envelope to maintain the safety and healthy functioning of network infrastructure.

Dynamic Voltage Recommendations
Our platform goes beyond the transformer to assess household smart meter voltage data, giving you real-time insight into consumer-level energy production, and providing recommendations on voltage limits that ensure consumer safety and prevent equipment damage.

Network Planning
Use reference data to identify potential mapping discrepancies in your network model.
Assess the impact of new DER in the network, with instant issue identification and actionable recommendations relevant to your network.
Compass™’s low voltage planning module supports optimized phase balancing to reduce inefficiencies and potential transformer overloads.
